Privacy Policy
This policy explains how Cre8ive Synergy Limited collects, uses and protects personal data when you visit this website or engage our services.
1. Data controller
Cre8ive Synergy Limited, Company Number 124619, Unit G02, Eurocity, Europort Avenue, Gibraltar, GX11 1AA, Gibraltar, is the controller of personal data collected through this website.
2. What we collect
Contact details you submit through our forms (name, email, company, website and your message), and technical data such as IP address, browser type and pages visited.
3. Why we use it
To respond to enquiries, deliver and administer our services, meet legal and accounting obligations, and improve the performance of this website.
4. Legal basis
We process data on the basis of your consent, the performance of a contract, our legitimate interest in operating and improving our business, and compliance with legal obligations.
5. Cookies and analytics
We use essential cookies to operate the site and, with your consent, analytics cookies to understand how it is used. You can withdraw consent or block cookies in your browser at any time.
6. Sharing
We share data only with service providers who support our operations — such as hosting, analytics and email providers — under agreements requiring appropriate safeguards. We do not sell personal data.
7. International transfers
Where data is transferred outside Gibraltar or the EEA, we rely on recognised adequacy decisions or standard contractual clauses.
8. Retention
Enquiry data is kept for as long as needed to respond and for a reasonable follow-up period. Client records are retained for the duration of the engagement plus any statutory retention period.
9. Your rights
You may request access, correction, deletion or portability of your data, object to processing, or withdraw consent. Contact us to exercise these rights.
10. Security
We apply technical and organisational measures appropriate to the risk, including access control, encryption in transit and supplier due diligence.
11. Contact
Privacy requests can be sent to [email protected] or to our registered address above.